FAQs


Who should take MPowder

Can MPowder products be taken alongside HRT?

Every women's menopause journey is different and it is important you find the right support for your body. MPowder is designed to provide the nutritional foundation layer and none of our ingredients have known contra-indications if taken with HRT. Many women take our powder alongside their prescription. However, if you're in doubt, please seek advice from your prescribing doctor/health professional.

Are your powders safe to take if I have been diagnosed with breast cancer, or have a history of breast cancer in my family?

The medical guidance around the inclusion of isoflavones in the diet for women with a history of some cancers is mixed. Our advice, without knowing the detail of your story, would be not to take our powders - but do contact us at yourteam@mpowder.store and we will be in touch when our isoflavone-free range launches next year.

When should I start taking products from the MPowder range?

Every woman, regardless of symptoms, will benefit from starting the Peri-Boost programme as her bio-chemistry changes. The average age in the UK is 43. But some women experience peri-menopause much earlier.

How do I know which powder is right for me?

Our MPowder Match tool is designed to help you select the right powder for the lifestage you are in, now. But if you are in doubt, please email us at yourteam@mpowder.store.

How to take MPowder

How do I measure out 30g?

Simply measure out 3 level tablespoons to make sure you get your daily recommended 30g dose.

Why do you suggest that your powders are taken before lunch?

Our powders contain a rich mix of natural energy giving sources. Taking MPowder before lunch ensures we can power you through your day, rather than keep you awake at night!

Should MPowder replace my morning coffee?

Many of our MPowder Makers find that a morning hit of MPowder gives them the energy they need to FINALLY break their coffee habit. Our advice is to monitor your response to our Powders. If you find yourself feeling 'wired', that will be the cacao! - and you should then give further time between taking our scoop and your first coffee of the day.

Why do you suggest that your blend is taken within 30 minutes of mixing?

MPowder is free from caking agents and bulking agents and packed full of whole foods. This means the mixture can separate if left to stand more than 30 minutes after blending.

What to expect

I've started noticing my stools are looser - is this normal?

In the first 1-3 weeks, some women may experience an increase in bowel movements and changes in stool consistency. However, if you experience extreme discomfort or diarrhoea it may be that you need to introduce our product more gradually to manage its detoxifying properties. See below.

What do I do if I get an upset stomach in the first weeks of introducing MPowder to my daily routine?

If you have extreme symptoms, however much you think they may be associated with MPowder, please seek immediate help from a medical professional. If, however, you are experiencing bloating, diarrhoea or an upset stomach, our advice is to stop the product for 2 days. Let your body rebalance and then slowly introduce our powder back into your routine at a dosage of 10g (1 level tablespoon) for 3 days, and then 20g (2 level tablespoons) for 3 days. And, if you still feel good, return to the recommended daily dose of 30g (3 tablespoons), on day 7. Also, avoid taking it on an empty stomach or too cold.

What do I do if my stomach remains upset whenever I take MPowder?

If you continue to struggle taking MPowder comfortably, please drop us a line at yourteam@mpowder.store.

I'm already taking a number of supplements. Should I stop these when I start taking your powders each day?

Yes - ish! MPowder is designed to deliver a complete nutritional boost for the three bio-chemical stages of menopause. This means that you don't need to purchase additional supplements to get the foundational support your body needs. The one additional supplement you may want to consider or continue, is a good high dose source of Omega-3.

Making MPowder work for you

How often should I take MPowder?

You should take 30g a day before lunch. We recommend a daily morning hit of 3 level tablespoons blitzed in your blender with ice, your choice of milk and a handful of fruit/veg to to reach your daily dose.

Why don't you flavour your powders?

We believe that keeping our recipes free from masking agents or artificial flavourings means you get to taste the nourishment at work.

I find the taste of the powder very bitter with water. What can I do to integrate a scoop into my every day?

Your taste buds are as individual as your body. Our Makers have many ingenious recipes to share. For the sweet-toothed, for the protein ball addict, for the mint lover, we've got tried and tested blends to help you find a solution that works.

Where can I find recipes for MPowder smoothies, protein balls and more?

Simply head to our recipe blog to find the latest recipes from our community.

Can I cook with MPowder powders?

MPowder can be added to hot ingredients (porridge or hot water) - but to preserve the nutritional hit, we don't recommend baking with our powder.

How quickly should I see results?

Our research and work with our Makers indicates that most women start to see improvements to their symptoms within 4-6 weeks. But every body is different. And how you live, plus outside factors play a huge part in how you transition through menopause. Our recommendation is to commit to taking MPowder every day for 3 months. And to work with us to introduce other lifestyle changes to really see an impact.

How can I tell if your powder works?

Each of our products contains ingredients that have shown potential in the lab and results in real life. In addition, each powder is tested first by our Makers so we can check the final blend delivers as we intend. But every body is different. Any nutritional change to diet takes 4-8 weeks for effects to be truly seen. Which is why we recommend you subscribe.

Are there any common allergens in your powders?

Please check the ingredients in our powders prior to purchase. All allergens are clearly marked in bold.

What happens if I have an adverse reaction to your powders?

Contact your health provider immediately.

Can I overdose on MPowder?

All of our powders are designed to give you a dosage within accepted daily levels of intake. We do not recommend you exceed the stated dosage. But, you can take them daily for as long as you like.

Ingredients

Why aren't all your ingredients organic?

We buy organic, wherever possible. And as we grow, our ambition is to be certified organic across all areas of our business.

There are a number of common herbs used in menopause that are not in your blends. Why is this?

The menopause transition can last for 8-10 years. But, many herbs recommended during menopause should not be taken for extended periods of time. Our ingredients are carefully selected to be taken, daily, for as long as you need us.

Are your powders GMO free?

Yes, all ingredients in our powders are GMO free.

Are your powders Gluten free?

Yes, all ingredients in our powders are entirely gluten-free

Are your powders suitable for Vegans?

Yes, all ingredients in our powders are vegan.

Can I take this product with my prescription medicines?

It may depend on which medicine(s) you are taking. If in doubt, please drop us a line at yourteam@mpowder.store and also consider consulting your healthcare provider.

Can I take your powders if pregnant or breast-feeding?

Our powders are designed to support hormonal changes associated with the menopause, and are not advised during pregnancy or breast-feeding.

What is the ingredient list for each powder?

Please head to here for a full ingredient breakdown.

MPowder Makers

What is an MPowder Maker?

Our Makers make us better. We invite them to try our products, for free, before they are for sale to help us refine taste and texture and verify the impact our ingredients have on their symptoms. And many of our Makers go on to support new customers; with tips, tricks, support and insight - not just on how to take our powders, but what they have learned about thriving during this life stage.

How do I become an MPowder Maker?

Simply subscribe to get your powders quarterly.

What are the benefits of being an MPowder Maker?

Free expert workshops on all areas of life. Collaboration opportunities on new products in development. And, perhaps most importantly - access to an always-on community of women sharing their menopause journey, with generosity and without judgement, with each other.s

Our Pouches

How long does each pouch of powder last?

Each pouch is designed to last 30 days.

Why don't you include a scoop with your pouches?

Because future generations will thank us! We are working hard to tread as lightly as possible. And we know that is what our customers want from us too. Simply measure out 3 level tablespoons of our powder to ensure you get your recommended 30g daily dose.

Are your pouches compostible?

Yes.

Are your delivery boxes and booklets recyclable?

Yes. All printed material is made from recycled stock and designed to be recycled again.

Payment

What payment methods do you accept?

We currently support payments from all major credit cards (Visa, Visa Debit, Mastercard and American Express.).

When will I receive my order?

Your initial order will ship within two business days. Whilst we do our utmost to deliver as quickly as possible we use a third party courier for deliveries and therefore do not guarantee delivery dates. Our delivery partners will keep you updated with an expected delivery time and day. Most standard orders to the UK will be delivered within 3 working days, but some locations may take up to 5. If you're subscribing, you will receive 3 months' supply of your powder. Subsequent subscription orders will be processed 90 days from your initial order placement—so your next powder box will arrive at your doorstep just as you’re finishing your final pouch.

Please note if you place an order during a pre-order offer your order will ship in the month referenced at checkout. You will also be emailed nearer the date of dispatch.

Should you have any concerns on the whereabouts of your order, please contact us with your name and order number and we'll be happy to help: yourteam@mpowder.store

With a subscription, can I change the frequency of my orders?

If you subscribe, your first 3 months' will be dispatched (within 2 business days of your order placement). Following delivery of your first 3 months', you can pause, cancel or shunt delivery dates as needed. Simply email us at yourteam@mpowder.store before the next quarter's payment is due.

Can I just order one month's worth and not be subscribed?

You can purchase a single pouch at checkout. However, if you want to benefit from the discounted subscription price, we ask you to commit to 3 months' supply.

Will I be billed on the same day each month?

Yes. Your first dispatch day effectively sets your billing date.

When will I be billed?

You will be billed (and notified!) when your order leaves our warehouse.

Please note if you place an order during a pre-order offer you will be billed upon checkout. We will then notify you when your order leaves our warehouse.

Can I change my payment method?

Yes, you can change your payment at any time in your account section. If you do not make any changes, the payment method you selected for your first order will be used on all subsequent orders.

How do I cancel my subscription?

You can cancel your subscription right from your account page—just click on Subscriptions. You may also cancel by contacting us at yourteam@mpowder.store. If you cancel before your card is charged for the next recurring payment, then your subscription will terminate automatically and MPowder will not charge your payment provider for any subsequent subscription periods. If you cancel while an order is in process (i.e., when your card has been charged but you have not yet received your shipment), MPowder will continue to process your order - and your subscription will terminate automatically after the last order has shipped.

What happens if the product I order is out of stock?

In the event you order an item that is out of stock, we will email you immediately. If you would like a full refund, we will be happy to offer one, including the price of shipping. If you would like to wait until an item is back in stock, your order will be prioritized when our next batch is produced, and we'll let you know as soon as it ships.

Discounts

I've a discount code. How do I redeem it?

Simply add your discount code when prompted at check out.

Stockists

Stockists

Cult Beauty (shipping worldwide), The Drug Store (shipping across EU), Gazelli House, Oxygen Boutique, and Mise Beauty (Republic of Ireland).


Make midlife your superpower

@mpowderstore